Notice of Privacy Practices

Effective date: August 24, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our commitment to your privacy

AFRA Wound Care, operated by AFRA Health, Inc. (“AFRA”), is required by law to maintain the privacy of your protected health information (PHI), to provide you with this notice of our legal duties and privacy practices, and to notify affected individuals following a breach of unsecured PHI.

How we may use and disclose your health information

For treatment

We may use and disclose your health information to provide, coordinate, or manage your wound care and any related services, including sharing information with your facility’s nursing staff, your home health agency, or other providers involved in your care.

For payment

We may use and disclose your health information to bill and collect payment for the treatment and services we provide, including verifying insurance coverage.

For healthcare operations

We may use your health information for activities such as quality assessment, staff training, and compliance review.

Other permitted or required uses

In limited circumstances, we may also use or disclose your information without your authorization for purposes such as: public health and safety reporting; health oversight activities; judicial or administrative proceedings; law enforcement purposes; to avert a serious threat to health or safety; and as required by law.

Uses that require your written authorization

Uses and disclosures not described above — including most uses for marketing purposes and any sale of your health information — require your written authorization. You may revoke an authorization at any time in writing.

Your rights regarding your health information

Right to inspect and copy. You may request access to your medical record.
Right to request amendment. You may ask us to amend information you believe is incorrect or incomplete.
Right to an accounting of disclosures. You may request a list of certain disclosures we have made of your information.
Right to request restrictions. You may ask us to limit how we use or disclose your information for treatment, payment, or operations.
Right to request confidential communications. You may ask that we contact you in a specific way or at a specific location.
Right to a paper copy. You may request a paper copy of this notice at any time, even if you agreed to receive it electronically.
Right to be notified of a breach. We will notify you if a breach of your unsecured health information occurs.

To exercise any of these rights, contact our Privacy Officer using the information below. We may ask you to make requests in writing.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint.

Office for Civil Rights, U.S. Department of Health and Human Services
200 Independence Avenue, S.W., Washington, D.C. 20201
www.hhs.gov/ocr

Changes to this notice

We reserve the right to change this notice and to make the revised notice apply to health information we already have as well as information we receive in the future. The current notice is available on this website and at our office.

Contact us / Privacy Officer

AFRA Wound Care
301 E. MacDade Blvd, 1st Floor
Folsom, PA 19033
Phone: 888-707-2372
Fax: 888-919-6863
Email: Info@afrawound.com